Your use of the App/Website and the underlying services and tools offered through the App/Website are subject to and governed by the following terms and conditions including the applicable policies which are incorporated herein by way of reference. If you transact on the App/Website, you shall be subject to the policies that are applicable to the App for such transaction.
⇒ LOKACI may provide a translation of the English version of the Terms into other languages. You understand and agree that any translation of the Terms into other languages is just only for your convenience and that the English version shall govern the terms of your relationship with LOKACI. Furthermore, if there are any inconsistencies between the English version of the Terms and its translated version, the English version of the Terms shall prevail over others.
⇒ For the purpose of these Terms and conditions, wherever the context so requires “YOU” or “employee” shall mean any natural or legal person who has agreed to become an employee/provider by using the App by providing Registration Data while registering on the App as Registered user.
⇒ The terms “We”, “Us”, “Our” shall mean LOKACI.com
⇒ You may not manipulate identifiers in order to disguise the origin of nay message or transmittal you send to us on or through the App/Website or any service offered on or through the App/Website. You may not pretend that you are, or you represent, someone else, or impersonate any other individual or entity or access the App through another user’s account, unless you are authorized to do so.
⇒ Only persons who can form legally binding contracts under Indian Contract Act, are permitted to use the App/Website. Any person who is “incompetent to contract” within the meaning of Indian Contract Act, including minors, un-discharged insolvents etc. are not eligible to use the App/Website.
⇒ To use the services of LOKACI or enter into this contract, you hereby declare and warrant that: 1. All the workers working with you are of the “Minimum Age” (described below) or older. 2. You will only have one LOKACI account which must be in your real name. 3. You are not already restricted by LOKACI from using the its services. 4. You are fully able and competent to understand and agree the terms, conditions, obligations, affirmations, representations, and warranties set forth in this document “Terms and Conditions”. “Minimum Age” is the age described according to “The Child and Adolescent Labor (Prohibition and Regulation) Act of 1986” of India.
⇒ Compliance with Laws. You are in compliance with all laws and regulations in the country in which you live when you access to the LOKACI website or App and use the its services.
You agree to use the services only in compliance with these Terms and Conditions & applicable law, and in such a manner that does not violate our legal rights or those of any third party/parties.
⇒ You will be solely responsible for the development, operation, and maintenance of your Account and for all materials that appear through your Account.
⇒ If you use the LOKACI platform, you shall be responsible for maintaining the confidentiality of your Account and Password and you shall be responsible for all activities that occur under your Account and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, we shall have the right to indefinitely suspend or terminate or block access of your membership on the LOKACI.You agree to
1. immediately notify LOKACI of any unauthorized use / breach of your password or account,
2. ensure that you exit from your account at the end of each session.
What types of information are not allowed on LOKACI website / App through your account?
1. Nudity or other sexually suggestive content 2. Hate speech, credible threats or direct attacks on an individual or group 3. Content that contains self-harm or excessive violence 4. Fake or impostor profiles 5. SpamNote: However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our LOKACI platform is at your own risk. We recommend that you do not disclose your password to anyone.
To the extent allowed under law, LOKACI 1. Disclaim all implied warranties and representations (e.g. warranties of merchantability, fitness for a particular purpose, accuracy of data, and noninfringement) 2. Do not guarantee that the services will function without interruption or errors, and 3. Provide the service (including content and information) on an “AS IS” and “AS AVAILABLE” basis. Some laws do not allow certain disclaimers, so some or all of these disclaimers may not apply to you.
If the LOKACI’s customer faces any discrepancies during the services or after the services and any side effects of the products used, the employee is solely responsible for any miss-happening. The company will not entertain any hearing neither from the customer nor from employee’s side. It’s advisable to employee to keep his/her mind awake while providing service.
Disclosure of your personal information by any hacker or illegitimate source does not blame LOKACI directly or indirectly.
Absolutely zero. LOKACI does not charge any amount for signing up process. However, LOKACI reserves the right to charge subscription and/or membership fees for a new subscription, by giving reasonable prior notice, in respect of any service or any other aspect of the LOKACI Platform anytime in future.
LOKACI does not demand any charge for featuring you on our Website/App. We don’t charge for any publicity and advertisements from you.
Employee agrees to accept only that amount from customers that has been sent in details from LOKACI to the employee. LOKACI will not negotiate over the bargaining happened between the employee and the customer at all and will debit all its share of that service from the employee’s account. Once the booking has been accepted by the employee, the employee won’t be able to modify / cancel the booking further. If the employee cancels the accepted booking he/she will be chargeable under these conditions: Cancellation duration before booking time Charges (% of the total service amount) 24:00:00 - 23:00:00 2 % 23:00:00 – 20:00:00 5 % 20:00:00 – 16:00:00 20 % 16:00:00 – 12:00:00 50 % 12:00:00 – 06:00:00 75 % 06:00:00 – 00:00:00 100% If the employee doesn’t able to reach at customer’s location on the given time window provided by LOKACI, the customer has the right to cancel the whole booking even. In this situation, LOKACI will not entertain any query regarding cancellation of booking. As the booking has been cancelled, the employee may have to return empty hands. If the employee makes the customer wait beyond the time window provided by LOKACI to the customer as well as employee, the customer has the right to cancel the booking.
All the LOKACI services works under the law of Indian Government, all the services are bound under the Financial act of Indian Government. Currently, LOKACI follows GSTintroduced as The Constitution (One hundred and first amendment) Act 2017, following the passage of Constitution 122nd amendment bill. All the rates will be applicable as per GST.
LOKACI holds all of its right in deciding the price of each and every service uploaded by you through your account on any of the LOKACI platform, you agree that you will not interfere in any pricing and incentive schemes. However, your base price will be retained throughout the whole contract.
In case of home appointments, all the prices shown on the LOKACI platform already includes the travelling charges, you are not supposed to collect any amount from the customer/user claiming the travelling/waiting charges.
Sending a request in writing or through email signed with electronic signature identifying the content alleged to be in infringement of your rights as the rightful owner or affecting you prejudicially;
Providing your contact information including email, address, and telephone number where you can be contacted if required.
Giving a declaration cum undertaking along with necessary documents establishing you: as the rightful owner of the content to be disabled/affecting you prejudicially, as an affected person, stating that the information submitted is true, complete & accurate and no material fact has been hidden, and also stating that LOKACI, its Affiliates, Directors, employees, including Grievance Officer shall not be liable for any loss or damage or claim for relaying on such requests
You may forward your request / complaints to Grievance Officer.
Contact: Email: email@example.com
If a court with authority over this Contract finds any part of it not enforceable, you and we agree that the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and we agree to ask the court to remove that unenforceable part and still enforce the rest of this Contract. To the extent allowed by law, the English language version of this Contract is binding and other translations are for convenience only. This Contract (including additional terms that may be provided by us when you engage with a feature of the Services and during offers and incentive schemes) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services.
If we don't act to enforce a breach of this Contract, that does not mean that LOKACI has waived its right to enforce this Contract. You may not assign or transfer this Contract (or your membership or use of Services) to anyone without our consent. However, you agree that LOKACI may assign this Contract to its affiliates or a party that buys it without your consent. There are no third-party beneficiaries to this Contract.
You agree that the only way to provide us legal notice is at the Electronic addresses provided. It’s your responsibility to legally proceed further only after you get the received message for your legal notice.
LOKACI may from time to time introduce referral and/or incentive based programs for you and its users / customers. These program(s) maybe governed by their respective terms and conditions. By participating in those programs, you are bound by the program terms and conditions as well as the LOKACI Platform terms. Further, LOKACI reserves the right to terminate/suspend yours account and/or credits/points earned and/or participation in the program if LOKACI determines in its sole discretion that the you have violated the rules of the program and/or has been involved in activities that are in contravention of the program terms and/or LOKACI platform terms or has engaged in activities which are fraudulent/unlawful in nature. Furthermore, LOKACI reserves the right to modify, cancel and discontinue its program without any prior notices.
We reserve the right to amend the terms of this Contract from time to time entirely at its own discretion, however we will provide you a notification if we do and we agree that changes cannot be retroactive. You shall be responsible for checking these Terms from time to time and ensure continued compliance with these Terms. Your use of LOKACI Website/App after such amendment in the Terms shall be deemed as your express acceptance to such amended terms; if you don't agree to these changes, you must stop using the Services.
We view protection of your privacy as a very important principle. We understand clearly that you and your Personal Information is one of our most important assets. We store and process your Information including any sensitive financial information collected as defined under the Information Technology Act, 2000 and Rules there under. We may share personal information with our other corporate entities and affiliates.
Please note that we may disclose information about you to third parties or government authorities if we believe that such a disclosure is reasonably necessary to: 1. take actions regarding suspected illegal activities; 2. enforce or apply our Terms and Conditions; 3. comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process/notice served on us; 4. protect our rights, reputation, and property, or that of our users, affiliates, or the general public.
Third Party. At times we may tie-up with third parties, brand owners or other partners and make available certain offers, incentives or events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and We shall not be liable for the use or misuse of Your information by such third parties.
Note: We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party.
We are committed to safeguard the security and confidentiality of any information you provide to us. We understand that you accept the inherent security implications of providing information over the internet or world wide web and will not hold us responsible for any breach of security or disclosure of personal information. If you become aware of any violation of the security of data or the Agreement, please contact us immediately.
We receive credit/ debit card details including card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that LOKACI ensures the highest degree of data security, while encrypting as per the guidelines specified by (PCI DSS) Payment Cards Industry Data Security Standard.12.3 Account History
Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transactions details may be preserved by LOKACI for purposes of tax or regulatory compliance.
User/customer reviews or ratings for your service and(or) parlor/salon/spa do not reflect the opinion of LOKACI. LOKACI receives multiple reviews or ratings for parlor/salon/spa by users/customers, which reflect the opinions of the users. It is pertinent to state that each and every review posted on Website/App is the personal opinion of the user/customer/reviewer only. LOKACI is a neutral platform, which solely provides a means of communication between users/customer/reviewers including users or parlor’s/salon’s/spa’s owners/representatives with access to the parlor/salon/spa business page. The advertisements published on the LOKACI Platform are independent of the reviews received by such advertisers. We are a neutral platform and we don’t arbitrate disputes, however in case if someone writes a review that the parlor/salon/spa does not consider to be true, the best option for the salon/parlor/spa representative would be to contact the reviewer or post a public response in order to clear up any misunderstandings. If the parlor/salon/spa believes that any particular user’s review violates any of the LOKACI’s policies, the parlor/salon/spa may write to us at firstname.lastname@example.org and bring such violation to our attention. LOKACI may remove the review in its sole discretion if review is in violation of the Terms, or content guidelines and policies or otherwise harmful to the services.
If LOKACI made aware of your problematic behavior with the customers, we may contact you for investigation. Depending upon the nature of concern, LOKACI may put a hold on your membership account.
When you use the App/Website or send emails or other data, information or communication to us, you agree and understand that you are communication with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.You may leave your message at contact us feature/request a quote in the App/Website.